National TradeFacilitation Monitoring Tool
A national-scale TFA implementation progress monitoring system for the International Trade Center — connecting 49 organizations across government, donors, and the private sector with action plan management, role-specific dashboards, and an integrated communication layer.
Sri Lanka's TFA implementation spanned 16 government agencies with no unified system — progress was fragmented, coordination was manual, and there was no transparent, data-driven view of national trade facilitation performance for decision-makers.
What We Built
Loons Lab developed a national progress monitoring platform for the International Trade Center (ITC) — designed to track implementation of the WTO Trade Facilitation Agreement (TFA) across Sri Lanka's government organizations.
The system connected all 16 government organizations managed under the TFA agreement — alongside donors and private sector users — with a total of 49 active organizations. Progress data was captured, structured, and rendered in graphically enriched dashboards accessible to department heads, general managers, and authorized stakeholders.
Delivered in 12 months (June 2022 – June 2023) and supported under a 3-year maintenance contract, the platform provides the ITC and Sri Lanka's trade governance bodies with a sustainable, long-term national monitoring capability.
Project Role
System Scale
Key Features & Capabilities
TFA Progress Monitoring
Real-time tracking of Trade Facilitation Agreement implementation progress across all connected government organizations — displayed in graphically enriched dashboards.
Action Plan Management
Structured action plan configuration and evaluation for agencies and the National Trade Facilitation Committee — with sub-action creation, status updates, and approval workflows.
Donor Management
Dedicated donor portal for organizations to register, view agency requests, express interest in projects, and upload data on potential funding opportunities.
Inquiry Management
Private sector users can raise inquiries and receive structured responses — creating a formal channel between trade stakeholders and government bodies.
Calendar & Scheduling
Meeting scheduling for the National Trade Facilitation Committee — enabling coordinated planning across agencies and stakeholders.
Personalized Dashboards
Role-specific dashboards for government agencies, NTFC administrators, donors, and private sector users — each with relevant data and actions for their context.
Integrated Chat Application
Built-in chat enabling contextual communication between agencies, NTFC, and stakeholders — linked directly to action items and progress records.
Document & History Tracking
Document uploads, comments, and full action history logs at the sub-action level — creating a transparent audit trail for all TFA implementation activities.
Four Stakeholder Portals
Each user type gets a tailored experience — with the data, workflows, and actions relevant to their role in the national trade facilitation ecosystem.
- View and update action plan status
- Create sub-actions and add comments
- Upload supporting documents
- View full action history
- Configure and evaluate action plans
- Approve status change requests
- Approve user registration requests
- Schedule and manage meetings
- View overall progress dashboard
- Register as donor organizations
- View agency donor requests
- Express interest in projects
- Upload potential interest project data
- Access national-level dashboards
- View national-level dashboards
- Create inquiries and receive responses
National Coverage. Meaningful Insights.
Real-time visibility of TFA implementation progress across all 16 government agencies — with graphically enriched dashboards for heads of departments and general managers.
Progress TrackingStructured action plan workflows with sub-actions, comments, document uploads, approval queues, and full audit history — keeping implementation on track.
Action PlansDonors, private sector users, and government agencies all in one ecosystem — with role-specific portals, inquiry management, and an integrated chat application.
Stakeholder EcosystemOutcomes & Impact
National Monitoring at Scale
All 16 TFA-mandated government organizations connected in a single platform — giving the NTFC and ITC a real-time, authoritative view of implementation progress nationwide.
Data-Driven Decision Making
Graphically enriched dashboards replaced manual reporting — enabling heads of departments and general managers to make informed decisions from live data.
Improved Agency Coordination
Shared action plans, structured approval workflows, and integrated chat eliminated coordination gaps between agencies and the NTFC.
Donor Ecosystem Integration
Donor organizations can register, discover funding opportunities, and connect with agencies — creating transparency and efficiency in trade development funding.
Accountability & Transparency
Full audit trails, document histories, and status change approval workflows ensure every action is traceable — improving accountability across all participating bodies.
Sustained Governance Support
Delivered in 12 months with a 3-year maintenance contract — providing the ITC and Sri Lanka's trade agencies with a long-term operational platform.
"All 16 government organisations managed under the TFA agreement were connected and all their progress data was entered and shown in a graphically enriched, meaningful manner to heads of departments, general managers, and other authorized private sector organisations — enabling real, data-driven decisions."
International Trade Center · Sri LankaNeed a national monitoring platform?
From multi-agency progress tracking to data-driven government dashboards to multi-stakeholder collaboration platforms — we build systems that give national programs the visibility and coordination they need to succeed.